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TRIESTEN TECHNOLOGIES LLC., is an Illinois based Software Development and IT Consulting Company.
We have multiple openings for customer support executives at Chennai.

Position : Customer Support Executive
Location : Chennai.
Job Type : Permanent

Job Description:

The ideal candidate should :
                      
be able to handle customer calls and provide online  assistance  and solve customer queries.

coordinate and communicate with the technical team in resolving issues posed by the customer.

be courteous,friendly and polite with the customer at all times.

be efficient and smart to win customer relationship and retain them on a long term basis.

Collaborate and work with the team.

Qualification:

A graduate from any discipline.

Proficient in MS Office

Fluent in English Written and Oral communication.

Able to converse in Hindi would be an added advantage
Information Technology (IT) Project Manager Job Description:

  • Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

  • Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

  • Directs technological research by studying organization goals, strategies, practices, and user projects.

  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

  • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.

  • Extensive experience in Project Delivery Management involving Initiation, Requirement Analysis & Finalization, Project Scoping, Planning (Estimation, Scheduling & Milestones), Quality & KPI Monitoring, Risk management, Communication between project stakeholders,
    Execution Control and Delivery. 

  • Responsible for the successful coordination and alignment with SAP Process and Solution Delivery Work Streams, Data Conversion, Deployment, and other key business stakeholders.

  • Hands on experience in SAP Solution Customization Cycle involving Business Requirement Study & Problem Identification; Business process mapping with product; Gap Analysis & Customization Finalization; Change Management and Implementation, UAT & Support.

  • Design SAP functional landscape and solution, including the functional integration points, applicable standards and governance.
  • Provide expertise on application architecture design or applications rationalization in the areas of SAP PS PM, PPM, CATS, SD, MM, CO across different locations.

Information Technology (IT) Project Manager Skills and Qualifications:

  • A Bachelors degree in Computer Science , IT or MIS from a reputed university
  • Minimum 10  years of experience in project maintenance and development.
  • Expertise in SAP project management with specific interest in SAP ECC, SAP BW/BI, Primavera-P6, COGNOS & MSP will be an added advantage.
  • Excellent communication skills
   Triesten Technologies LLC, IL-based Software Development and IT consulting company,has multiple openings for Software Developer (Nationwide).We have urgent requirement for Software Developer/SAP PS Consultant.
       
     Education Qualification: Master in Finance or Management.

Permanent
Rates: Open
Looking for an experienced Sr. PS Functional Consultant with strong communication and interpersonal skills to work in client facing role.
The Sr. PS Functional Consultant will work in a user facing role doing discovery, training, process analysis, providing recommendations and options for team consideration etc.
 
·         Significant experience in SAP with Expertise in Project Systems (PS) Module.
·         Expertise in Project Accounting and Project Cost Management
·         Experience in Global Professional Services and Support.
·         Experience gathering requirements for integrating SAP PS with other ERP packages for project management data
·         Experienced in Agile/Scrum Methodologies.
·         Familiar with the onsite/offshore development model.
·         Able to simultaneously manage multiple projects/priorities.
·         Effective communication skills (able to communicate with senior management and key stakeholders).
·         International travel required
We are looking for candidate who is local in Boston area and have strong analytical, integration and technical background.
Purpose of Position:

The position is responsible for the analysis, selection, development, architectural design and purposeful execution of and integration of in-store information technology and related process. 

This role works in broad cross-functional partnership, particularly Operations, Marketing and external vendors, to define and deliver retail technology solutions in our stores. These tasks require a collaborative, hands-on orientation, organizational thought leadership, and application of an architectural mindset to continually drive operational excellence and execution for our corporate and franchise stores. 

This role also works with partner teams within the Information Technology to define and implement an overall Information Technology architecture and road map to deliver consumer engagement solutions, reporting solutions, IT solutions, and data management solutions that drive business growth.

Day-to-Day Accountabilities:

·         Actively engage with internal business partners to develop business and technical requirements that deliver high quality systems, products, and/or processes for the enterprise and franchisees.                                                                       

·         Architect and manage integration of POS and Back office with other in store and above store software products,

·         Provide technical and thought leadership and expertise on system architecture, application integration and development initiatives. Participate heavily in the design, architecture, testing and implementation of application software and enterprise integration, and ensure that systems and applications follow the SDLC standard.

·         Maintain standards and processes for system and applications architecture, configuration and documentation.

·         Prioritize enhancement requests based on business imperatives and input from key stakeholders.

·         Ensure project deliverables are completed, with quality, in a timely manner.

Education/Experience:

·         Bachelor degree with concentration in Information Technology or business or equivalent additional (2 years) experience is required.

·         Minimum of 5 or more years of progressive, relevant IT experience.

·         Minimum of 3 to 5 years of experience in Point of Sale (POS), Back-Office, and other in-restaurant systems.

·         Minimum of 3 to 5 years of experience in Integrations to Micros Simphony Point of Sale (POS)

·         Minimum of 3 years of quick service restaurant or retail working experience with strong retail technology solution management.

·         Experience in managing and architecting integration of transactional data from point of sale to other downstream applications

·         Experience implementing systems and processes, preferably in a restaurant or retail environment.

·         Proven experience gathering information from business partners and developing solid business requirements for technical vendors.

·         Strong and successful management of outsourced vendor relationships with terrific negotiation skills.

·         Experience developing and managing contracts to ensure vendor adherence to service level agreements.

We have urgent requirement with our company for Programmer Analyst, Please find the job description and share your updated profile to move forward.


Location: Rolling meadows, IL

Duration: Long Term


Design and implement powerful, highly scalable, and reliable applications

Translate functional specifications into logical, component-based technical designs

Innovate and implement new ideas to solve complex software problems

Contribute to advancing the team’s design methodology and quality programming practices

4+ years development experience

Bachelor of Science Degree in Computer Science or related field

Technical competency in developing high-performance, scalable web applications

A deep understanding of web platform technologies including Java, JavaScript, XML, HTML, TCP/IP, HTTP, REST, SOA, IDEs, Spring MVC, POJO, SQL, JDBC

The ability to translate functional specifications into high-performance technical designs and code. Provide code reviews to assess overall code quality and flexibility, and the application of good object-orientated programming techniques.

Experience working the cloud based infrastructure, a plus

Ability to help define technical and architecture strategy for their team by working with other technology leaders across the organization

Experience with a service oriented architecture

Good oral and written communication skills

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